Benefits Access Centers (BAC)

This is a map and list of HRA Benefits Access Center (BAC) locations.

Benefits Access Centers

Bronx

Brooklyn

Manhattan

Queens

Staten Island

Bronx

HRA Benefits Access Center Crotona
Address: 1910 Monterey Avenue, Bronx, NY 10457
Phone: 929-252-7310 | 929-252-7311
Fax: 917-639-2474 | HDU Fax: 718-901-0264
Monday – Friday 8:30am to 5:00pm

Brooklyn

HRA Benefits Access Center Bushwick
Address: 2 GeorgeStreet, Brooklyn, NY 11206
Phone: 212-331-4289 | 212-331-4280
Fax: 917-639-2487 | HDU Fax: 718-963-4284
Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Clinton Hill
Address: 495 Clermont Ave, Brooklyn NY 11238
Phone: 929-221-2809 | 929-221-1568
Fax: 917-639-2511 | HDU Fax: 718-639-7705
Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Coney Island
Address: 1912 Mermaid Avenue, Brooklyn, NY 11224
Phone: 718-333-3100
Fax: 917-639-2515 | HDU Fax: 917-639-2516
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Boerum Hill
Address: 275 Bergen Street, Brooklyn, NY 11217
Phone: 718-636-2495 | 929-221-0565
Fax: 917-639-2490 | HDU Fax: 718-636-2358
Monday – Friday 8:30am to 5:00pm

Manhattan

HRA Benefits Access Center Dyckman
Address: 4055 10th Avenue, New York, NY 10034
Phone: 212-331-5110 | 212-331-5109
Fax: 917-639-2497 | HDU Fax: 917-639-2503
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center East End
Address: 2322 Third Avenue, New York, NY 10035
Phone: 212-274-4951
Fax: 917-639-2502 | HDU Fax: 917-639-2503
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center St. Nicholas
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-274-5162
Fax: 917-639-2499 | HDU Fax: 917-639-2500
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Lower Manhattan
Address: 109 E. 16th Street, New York, NY 10003
Phone: 212-835-8300
Fax: 917-639-2505 | HDU Fax: 917-639-2506
Monday – Friday 8:30am to 5:00pm

Queens

HRA Benefits Access Center Jamaica
Address:165-08 88th Avenue, Queens, NY 11432
Phone: 718-523-2146 | 718-883-8250
Fax: 917-639-2477 | HDU Fax: 917-639-2478
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Queens
Address: 32-20 Northern Blvd, 4th Floor, Queens 11101
Phone: 718-784-5919 | 718-784-6043
Fax: 917-639-2493 | HDU FAX: 917-639-1120
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Rockaway
Address: 219 Beach 59th Street, Queens, NY 11692
Phone: 718-637-2144 | 718-637-2140
Fax: 917-639-2521 | HDU Fax: 917-639-2522
Monday – Friday 8:30am to 5:00pm

Staten Island

HRA Benefits Access Center Richmond
Address: 201 Bay Street, Staten Island, NY 10301
Phone: 929-221-7915 | 929-221-7909
Fax: 917-639-2519 | HDU Fax: 917-639-1109
Center Hours: Monday – Friday 8:30am to 5:00pm

Specialized Application & Service Centers

Union Square Service Center:
Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5580 | 929-252-5520
Fax: 917-639-2527 | HDU Fax: 917-639-2529
Monday – Friday 8:30am to 5:00pm
Primarily serves individuals identified as having significant barriers to employment and needing specialized services.

Michael J. Handy Veterans' Service Center
Address: 25 Chapel Street, 6th Fl., Room 606, Brooklyn, NY 11201
Phone: 718-222-2430
Fax: 917-639-2517 | HDU Fax: 917-639-2518
Monday – Friday 8:30am to 5:00pm
Primarily services cash assistance cases in which at least one household member is a Veteran.

Over-The-Counter (OTC) Site
227 Schermerhorn St., Brooklyn, NY 11201
Monday – Friday 8:30am to 5:00pm
Primarily administers permanent replacement EBT cards.

Refugee and Immigrant Service Center:
Address: 32-20 Northern Boulevard, 5th Floor, Long Island City NY 11101
Phone: 929-221-4902
Fax: 917-639-2484 | HDU FAX: 917-639-2485
Monday – Friday 8:30am to 5:00pm

Residential Treatment Service Center:
Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5910
Fax: 917-639-2525
Monday – Friday 8:30am to 5:00pm
Primarily serves individuals currently residing in a residential treatment facility.

Special Project Center:
Address: 109 E 16th Street NY, NY 10003-6th Floor
Phone: 929-252-5775 | 929-252-5742
Primarily serves ACS youth that have been referred.

Transportation Unit:
Address: 25 Chapel Street, 6th Fl., Brooklyn, NY 11201
Phone: 718-473-8310

Family Services Call Centers

Family Services Call Center, Bronx Satellite:
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4269 | 718-883-8296
Fax: 718-617-4253
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Brooklyn Satellite:
Address: 404 Pine Street, 3rd Fl., Brooklyn, NY 11208
Phone: 929-221-8267 | 718-883-8296
Fax: 718-827-6978
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Manhattan Satellite:
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-666-7566 | 718-883-8296
Fax: 212-666-3428
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center’s active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Queens Satellite:
Address: 32-20 Northern Boulevard, Queens, NY 11101
Phone: 718-752-3937 | 718-883-8296
Fax: 718-784-6119
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Service Call Center:
Address:165-08 88th Avenue 5th Fl., Queens, NY 11432
Phone: 718-752-3937 | 718-883-8296
Fax: 718-883-8233 | 718-883-8195 | HDU Fax: 917-639-2536
Monday – Friday 8:30am to 5:00pm
*Primarily a mail and phone operation servicing active child only cases whose payees are not in receipt of cash assistance.

Benefits Access Centers (BAC) - HRA (2024)

FAQs

What are the HRA benefits in NYC? ›

HRA provides New Yorkers with a variety of critical services to make ends meet, including, but not limited to, food and cash assistance, emergency rental assistance, services for individuals with disabilities or those living HIV/AIDS, and emergency shelter for survivors of domestic violence.

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How do I speak to someone at HRA, NYC? ›

Call the Human Resources Administration (HRA) information line at 718-557-1399.

What does hra stand for in NYC? ›

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance.

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How do I recertify my HRA in NYC? ›

If you could not recertify on ACCESS HRA, you can recertify now using one of these ways: Mail/Fax: Request a recertification form by phone at 718-557-1399 or download it here: https://on.nyc.gov/ca-recert. Then, mail or fax your completed form to your Benefits Access Center.

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How much does NYC HRA pay for rent? ›

HRA will pay for a one-bedroom apartment that costs up to $1,312 per month. If your income is $1,000 per month and the rent on your one-bedroom apartment is $1,312 (the maximum rent) HRA will calculate 30% of your income as $300 that you should pay towards rent.

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What can HRA dollars be used for? ›

It's an employer-funded group health plan that your employer contributes a certain amount to. You use the money to pay for qualifying medical expenses up to a fixed dollar amount per year. Unused funds may carry over from year to year. The amount you pay for your health insurance every month.

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How much cash assistance will I get in NY for one person? ›

Cash Assistance benefits are based on household size, rent, and income. For example, the maximum amount of Cash Assistance (excluding the shelter allowance) for an individual is $183.00/month and for a household of three it is $389.00/month.

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Does HRA pay for school in NYC? ›

The Human Resources Administration (HRA) does not pay for tuition, books and fees. However, if you take part in activities that HRA approves, you can receive money back for some expenses. These expenses are child care, carfare and other items if needed for activities.

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How long does HRA approval take NYC? ›

If you are eligible, you will receive your benefits within 30 days.

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What are two types of HRA? ›

There are different types of HRAs. Two types of HRAs can be used to buy a Covered California health plan with financial help: Individual Coverage Health Reimbursem*nt Arrangement (ICHRA) Qualified Small Employer Health Reimbursem*nt Arrangement (QSEHRA)

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What are the rules of an HRA? ›

Because an HRA is employer-owned, most HRAs are only for current employees. Unused funds stay with an employer if an employee leaves their job, is laid off, or retires. This is unlike HSAs that are employee-owned. With an HSA, the account and unused funds go with an employee even if they change jobs.

Why should I get an HRA? ›

HRAs Offer Lower Healthcare Costs. Employees can use HRAs to be reimbursed for qualified medical expenses their health insurance doesn't pay for, such as medical and pharmacy expenses they must pay out of pocket before meeting a deductible, as well as coinsurance that applies after meeting a deductible.

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What is the $420 food benefit card in NYC? ›

If not, your family will be mailed a P-EBT card — this card has your child's name on it, a unique PIN and is pre-loaded with $420 to spend at stores or markets where EBT is accepted.

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What are NYC HRA benefits? ›

The Human Resources Administration is dedicated to fighting poverty and income inequality for New Yorkers in need. HRA provides essential benefits such as food and cash assistance, rental vouchers, and Medicaid.

How often do you have to recertify for food stamps in New York State? ›

In the US state of New York, SNAP (Supplemental Nutrition Assistance Program), also known as food stamps, requires recertification every 6 or 12 months, depending on your case. Recertification is a process that verifies your continued eligibility for SNAP benefits.

Read On ›

Benefits Access Centers (BAC) - HRA (2024)

Bronx

Brooklyn

Manhattan

Queens

Staten Island

Specialized Application & Service Centers

Family Services Call Centers

FAQs

What are the HRA benefits in NYC? ›

What are the rules of an HRA? ›