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The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Essential Job FunctionsFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
DesiredFamiliar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Retail
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Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position.
About us. O'Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O'Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada.
Parts specialists oversee parts departments at automotive dealerships, warehouses, and smaller businesses. They ensure employers have an adequate supply of equipment and parts. They monitor inventory, work with vendors to get correct parts, and help customers find necessary materials.
The ownership structure of O'Reilly Auto (ORLY) stock is a mix of institutional, retail and individual investors. Approximately 48.02% of the company's stock is owned by Institutional Investors, 2.20% is owned by Insiders and 49.78% is owned by Public Companies and Individual Investors.
Our COMMITMENT To Our Customers and Our Team Members. We are ENTHUSIASTIC, HARDWORKING PROFESSIONALS who are DEDICATED to TEAMWORK, SAFETY/WELLNESS and EXCELLENT CUSTOMER SERVICE. We will practice EXPENSE CONTROL while setting an example of RESPECT, HONESTY, and a WIN-WIN ATTITUDE in everything we do.
The leading global automotive suppliers based on revenue 2022. With related revenue of around 52.6 billion euros in its 2022 fiscal year, Bosch was ranked as the world's largest automotive supplier in 2022. Bosch began to rise up through the ranks in 2014 when the company acquired ZF Friedrichshafen's steering systems.
Net income for the year ended December 31, 2023, increased $174 million, or 8%, to $2.35 billion (or 14.8% of sales) from $2.17 billion (or 15.1% of sales) for the same period one year ago.
O'Reilly Automotive's CEO is Brad Beckham, appointed in Jan 2024, has a tenure of less than a year. total yearly compensation is $2.86M, comprised of 26% salary and 74% bonuses, including company stock and options. directly owns 0.003% of the company's shares, worth $1.85M.
MEVOTECH NAMED SUPPLIER OF THE YEAR BY O'REILLY AUTO PARTS
TORONTO, CANADA – JANUARY 31, 2023 – Mevotech, a North American market leader in the engineering, design and manufacture of aftermarket control arms, chassis parts and wheel hub assemblies, was recently named Supplier of the Year by O'Reilly Auto Parts.
O'Reilly Automotive, Inc.'s purchase of CSK Auto Corporation continues the automotive aftermarket industry's trend of consolidation and makes the combined company the third largest national auto parts retailer in the country.
Opened in 1979 as Auto Shack by J.R. "Pitt" Hyde III, AutoZone was created with the belief that we can offer ordinary customers clean, well-organized auto parts stores and excellent customer service.
Receives, records, stores and issues parts, equipment, and supplies. Assists with recording of work order charges by vehicle and retrieval of user cost detail.
You will work closely with our service team to provide excellent customer service to our patrons. When customers arrive at or call the parts department, you will greet them and determine what parts they need for their service and process payments for purchased items.
They are responsible for finding out the customer's needs, recommending the best products, explaining the features and benefits, and processing the orders and payments. They also handle inventory, shipments, returns, and warranties. They may work with individual car owners, mechanics, dealerships, or fleet managers.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information.
Address: Apt. 915 481 Sipes Cliff, New Gonzalobury, CO 80176
Phone: +6773780339780
Job: Sales Executive
Hobby: Gaming, Jogging, Rugby, Video gaming, Handball, Ice skating, Web surfing
Introduction: My name is Carmelo Roob, I am a modern, handsome, delightful, comfortable, attractive, vast, good person who loves writing and wants to share my knowledge and understanding with you.
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